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This exam is no longer offered

This exam was retired on 2 February 2026 and can no longer be taken. The details below are a record of the official exam guide as it stood at retirement. If you are looking for a current AI credential, see the Salesforce Certified Agentforce Specialist.

Salesforce, Inc. (Salesforce Certification Program)

Salesforce Certified AI Associate

Salesforce Certified AI Associate was an entry-level credential covering the fundamentals of AI and data in a CRM context. Its scope included the types of AI, how AI is applied in CRM, Salesforce's trusted AI principles, data quality and data governance, and the responsible handling of data, including bias and privacy. The weighting leaned heavily toward ethics and data, both in the 36–39% range. The credential was retired on February 2, 2026, and the exam can no longer be taken. Every figure on this page is a record of the official exam guide as it stood at retirement: 40 multiple-choice questions in 70 minutes, a passing score of 65%, no registration fee, and a USD 50 retake fee. Salesforce points to Agentblazer status as the new program for demonstrating AI and Agentforce skills; the current certification covering the AI area is Salesforce Certified Agentforce Specialist. If you already hold the AI Associate credential, check Salesforce's official retirement FAQ for how existing certifications are handled.

Official page

Who takes it

  • People who already passed and want to know where their certification now stands
  • People using our study app who need to decide whether the exam can still be taken
  • People who want a certification in Salesforce's AI area and need to work out which exam is current
  • People who want the retired exam's outline as a reference for the study scope of AI ethics and data quality

What it lets you do

  • It was retired on February 2, 2026, so it can no longer be newly earned. Any decision has to start from that fact.
  • Salesforce points to Agentblazer status as the successor program; if you want a certification that attests to AI skills, the current exam is Salesforce Certified Agentforce Specialist
  • The trusted AI principles and responsible handling of data that were in scope are still covered by the current Agentforce Specialist exam, as Trust Layer security and privacy features and as governance
  • The official exam guide remains published after retirement and can be used as a topic outline when working through AI ethics and data quality on your own

The exam

As published by Salesforce, Inc. (Salesforce Certification Program). Anything we could not confirm is left out. Check the official page before you apply.

Questions
40 multiple-choice questions (as stated in the official exam guide at retirement)
Time
70 minutes (as stated in the official exam guide at retirement)
Pass mark
65% (as stated in the official exam guide at retirement)
Fee
Registration fee: free. Retake fee: USD 50 (plus tax). This pricing took effect on September 23, 2024. Note: following the retirement on February 2, 2026, the exam can no longer be taken.
Format
Proctored at a Pearson VUE test center, or online with a remote proctor. No hard-copy or online reference materials could be used during the exam. No prerequisites. Note: no longer offered.
When it runs
Retired on February 2, 2026. The exam is no longer offered and cannot be booked.
Validity and renewal
The credential itself has been retired, and there is no route to earning it. For how existing certifications are handled, check Salesforce's official guidance (the retirement FAQ).

How hard it is

Pass rate: not published by the exam body. Salesforce does not release pass rates for its certifications. The passing score at retirement was 65%. The official exam guide described the audience as someone with a foundational understanding of Salesforce's core features who can navigate within Salesforce, and stated explicitly that specialized AI expertise and deep knowledge of statistics or machine learning algorithms were not required.

How long people study

Not published by the exam body. Salesforce gives no estimated study time. The preparation resources named in the official exam guide at retirement were the Trailmix "Prepare for Your Salesforce AI Associate Credential" and the module "Salesforce AI Associate Certification Prep."

Syllabus

  • AI Fundamentals17%
  • AI Capabilities in CRM8%
  • Ethical Considerations of AI39%
  • Data for AI36%

Our apps and books for this exam

  • SFDC AI Associate Gakushuyo Drill

    Japanese only

    Salesforce Certified AI Associate study drills

    This app's interface and questions are in Japanese.

    Download on the App Store

  • SFDC AI Associate Exam Prep

    Download on the App Store

Questions people ask

Can I still take this exam?
No. It was retired on February 2, 2026. The retirement is stated on both the official credential page and the official exam guide.
What should I take instead?
Salesforce points to a new program, Agentblazer status, as the way to show AI and Agentforce skills. If you want a certification covering the AI area, the current exam is Salesforce Certified Agentforce Specialist (60 questions, 105 minutes, passing score 72%).
I already passed. What happens to my certification?
Salesforce addresses the handling of existing certifications in its official FAQ. This page does not go beyond what could be confirmed on official pages, so please check Salesforce's retirement FAQ directly.
Was the exam really free?
The official exam guide at retirement listed the registration fee as free and the retake fee as USD 50 plus tax. That pricing took effect on September 23, 2024.
Is there any point in continuing to study with the app?
Not for passing the exam, since it is no longer offered. The topics that were in scope — trusted AI principles, data quality, and the handling of bias and privacy — overlap with the Trust Layer and governance areas of the current Agentforce Specialist exam, so it sits as background knowledge rather than exam preparation.

Sources

These are the pages the figures came from. Some are published in Japanese only, and are marked as such — we keep the original titles rather than translating them, so you can match what you find on the official site. Exam rules change; check the official page before you apply.

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